Privacy Policy
Last updated: January 2026
1. Data We Collect
When you register at Rummy Noble Casino, we collect your name, email address, date of birth, and mobile number. When you deposit, we record transaction amounts, payment method identifiers, and timestamps. During KYC verification, we collect copies of government-issued ID documents and selfie photographs. We also collect technical data including IP address, device type, browser version, and session duration for security and fraud prevention purposes.
2. How We Use Your Data
Your data is used to operate your casino account, process deposits and withdrawals, verify your identity, prevent fraud, comply with anti-money laundering regulations, and send transactional communications (deposit confirmations, withdrawal notifications, account alerts). Marketing emails are only sent with your explicit consent, which you can withdraw at any time via Account → Notifications or by emailing [email protected].
3. Data Sharing
We share your data with payment processors (UPI networks, Paytm, PhonePe) to process transactions, with KYC verification services to confirm identity, and with game providers to enable gameplay. We do not sell personal data to third parties. We may disclose data to law enforcement or regulatory authorities when legally required. All third-party processors are bound by data processing agreements meeting GDPR standards.
4. Data Retention
Account data is retained for the lifetime of your account plus 5 years after closure, as required by anti-money laundering regulations. KYC documents are retained for 5 years after the last transaction. Technical log data (IP addresses, session logs) is retained for 12 months. You may request deletion of data not subject to legal retention requirements by emailing [email protected].
5. Cookies
We use essential cookies required for the website and app to function (session management, CSRF protection). We use analytical cookies (first-party, anonymised) to understand how players use the platform and improve the experience. We do not use third-party advertising cookies. You can manage cookie preferences in your browser settings; note that disabling essential cookies will affect site functionality.
6. Security
All data transmitted between your device and our servers is encrypted using TLS 1.3. Account passwords are hashed using bcrypt — we cannot recover your password, only reset it. Payment data is tokenised — we store payment method tokens, not raw card numbers or UPI credentials. Our infrastructure undergoes annual security audits. We notify affected users within 72 hours in the event of a data breach.
7. Your Rights
You have the right to access the personal data we hold about you, correct inaccurate data, request deletion of data not subject to legal retention, withdraw marketing consent, and data portability (receive your data in machine-readable format). To exercise these rights, email [email protected] with your registered email address. We respond within 30 days.
8. Contact
Privacy-related enquiries: [email protected]. General support: [email protected]. We are committed to resolving privacy concerns promptly. If you are not satisfied with our response, you may lodge a complaint with the relevant data protection authority in your jurisdiction.
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